Woodshop MasterWoodshop Master
Workspace Overview

Customer Relationship Management (CRM)

In woodshops, customer relationships are built on responsiveness, clear communication, and follow-through. The CRM workspace gives you one place to manage every customer touchpoint — from first quote to final order — so no detail gets missed and every relationship grows stronger.

Know Your Customers. Quote With Confidence. Deliver With Clarity.

 

This CRM isn’t a sales tool. It’s a shop tool. It keeps all customer information, order history, and project quotes organized in one place — accessible to the people who actually make the work happen. From personalized notes to past jobs and follow-up reminders, it keeps your whole team aligned and responsive.

Solution Highlights

Organized client records : Quickly access job history, notes, and key customer info from a single screen
Streamlined quoting : Build accurate project quotes fast
Project tracking made simple :See what's been quoted, approved, and delivered — no extra tools
Follow-ups that don’t fall through :Stay responsive, even during busy weeks

Why Customer Relationship Management Matters

Client trust takes time to build — and seconds to lose. This workspace helps every team member see what’s been promised, what’s been delivered, and what still needs follow-up. It’s not just about selling jobs — it’s about running them right.

What Sets Our CRM Apart

Most CRM tools are built for salespeople, not shops. Ours is built for project managers, admins, and production teams — the people who need to know what was quoted, when it was promised, and where it stands. It gives everyone the context to do their job better — without chasing down emails or asking around.

Features

Custom Notes By Client

Keep track of special requests, communication history, and client preferences — visible to the whole team.

Client Document Repository

Store quotes, drawings, contracts, and correspondence — all linked to the client profile.

Customer Transaction History & Order Tracking

View full order histories, including quote details, status updates, and previous project outcomes in one timeline.

From Quote to Follow-Up, Keep Clients Close and Projects Moving

This CRM workspace gives your team the tools to serve customers with precision, track every job from pitch to payment, and stay responsive through every stage of the project.